Joining Art Dealer Street
- Name and stage name;
- An updated biography;
- An artist statement.
- Artwork title;
- Year of production;
- Medium description;
- Artwork description.
- Number of previous sales;
- The typology and the cost of the medium and materials used;
- The process that creating the work implies;
- Dimension of the work.
- Packing and preparing the work for shipping;
- Producing the certificate of authenticity, which must be delivered together with the work;
- Notify our team that the work is ready for shipping.
After that, our team will schedule the work pick-up and the artist will be provided with all necessary information (e.g. date of artwork pick-up, name of the courier company, packing labels and shipping documents required).
ART BUYERS FAQs
First Steps on Art Dealer Street
What is Art Dealer Street?
Art Dealer Street is an all-in-one platform offering a wide range of high quality works, coming directly from artists' studio and issued with certificates of authenticity.
We empower artists from all over the world by offering them a place where to showcase their works, while putting them in contact with a global network of people who are passionate about art.
Furthermore, Art Dealer Street provides users with the possibility of buying the art in the easiest and most effective way possible. We collaborate with lots of talented artists as well as trusted couriers, which contributes to the creation of a unique and satisfying customer experience.
How can I create an account for purchasing artworks?
To create your customer account, you can click on the “Log in button” located in upper-right part of the home page.
In the next page that appears to you, you have to click on “New Customer? Create an account”.
Then, fill the form with your personal data and select a password that you will use to access the next times.
Once you have completed this step, your account will be automatically created and you will also receive a notification email that will confirm your registration.
How can I search for an artist am I interested in?
If you have a specific artist in mind and you want to see if he/she is featured on Art Dealer Street, you can type the artist name in the box placed at the top of our home page.
Otherwise, you can also click on the “Artists” voice from the menu, and search for the one you are interested in.
If you are not able to find what you where looking for yet, notify us! We would love to take care of your requirements.
Can I receive assistance in the artworks selection process?
Sure you can! The Art Dealer Street team is made of professional curators that will be glad to help you in the search of the perfect work! Also, do not forget to check our weekly suggestions on the collections curated by our experts.
On Art Dealer Street you can choose among a wide range of high-quality original artworks.
You can brows them in the “Artworks” section, where all available works are listed. This page is constantly updated and here you can also brows artworks by price, medium and style.
Also, you can search for some inspiration in the collection propose by our curators!
Once you have found the work of your dreams, simply add it to cart and conclude the payment by following the step suggested on the website.
Yes, all artworks that are on sale on our marketplace are original and certified by the artist who produced them.
Do works come with a certificate of authenticity?
Yes, all artworks sold on Art Dealer Street comes with a certificate of authenticity produce by the artist. Also, some works might already be signed by the artist.
Here follows a list of all payments methods accepted on Art Dealer Street:
Yes it is! Just contact us to speak with a team member about it.
Can I reserve a work?
It is possible to reserve a work by submitting a formal request, which will be taken into consideration by our team member in charge.
To submit the request you should send us an email by filling our contact form, specifying:
- “Artwork reservation request” in the message object;
- The motivation of your request;
- Information about the artwork you are interested in (artist name, title of the work);
- Your personal contact information, i.e. e-mail and phone number so that we can easily reach you.
Can I cancel an order after having paid for it?
Yes, you can. Please, note that all artworks are shipped within 7 days from the time the payment is made.
If the work has not been shipped, you can simply ask for cancelling your order and you will be provided with a refund.
However, if the artwork has already been shipped, you cannot cancel your order anymore, but you can opt for returning it within 10 days after you receive it.
Shipping & Returns
Artworks are shipped within 7 days after the purchasing date from the artist location.
The artist takes care of packing and securing the work. Packing methods change according to the artwork typology: works can be shipped in tubes, cardboard boxes and wood boxes.
Shipping is then managed by Art Dealer Street and assigned to trusted couriers who will deliver the work by the place you indicated in the purchase phase.
All artworks are shipped from the artists location.
Artwork shipping is concluded within 7 days from the time that the purchase is concluded.
Who is in charge for shipping costs?
Shipping costs are paid by the buyer, while the artist must bear packing-related costs and Art Dealer Street covers insurance-related costs.
Once your order has been shipped, you will be notified with an email where you will find a tracking number that you can use to follow the path of your purchase.
Please note that the tracking code and method will be different according to the courier in charge for the shipping.
Yes, all artworks are covered by insurance until they are delivered to the buyer’s place.
How can I return an artwork that does not meet my expectations?
It could happen that a work is not has you imagined it, but don’t worry! You will have 10 days to inform us about your intention of returning the work, so that we can arrange the return process.
Once that the work will be delivered back to the artist, you will be refund by the amount corresponding to the price of the artwork (shipping costs excluded).
Please note that artworks must return to the artist’ place in the same condition as they were in origins.
The buyer asking for a return will bear the responsibility for packing the work, possibly using the same packaging provided by the artist.
We strongly recommend to check the status of the work in the same moment of the delivery. As soon as you notice some damages in the artwork you received, please contact us immediately and provide us with visual proofs.
Our staff will evaluate the possibility of repairing the damages, or to simply ask you to return the work and provide you with a full refund.